Nevada Health Link Spearheads AI Implementation, Championing Cutting-Edge Technology for Unparalleled Consumer Engagement
The first State Based Marketplace to receive Centers for Medicare & Medicaid Services approval for implementing AI technology
MOUNTAIN VIEW, Calif. – In a groundbreaking move towards enhancing consumer experiences and setting new standards in health insurance exchange technology, Nevada Health Link proudly announces the successful integration of Artificial Intelligence (AI) into its State-Based Marketplace (SBM) platform. This first-of-its-kind initiative underscores Nevada Health Links's unwavering commitment to innovation, transparency, and consumer-centric strategies.
The implementation of a purpose-built interactive virtual agent (IVA) by the team at GetInsured marks a significant milestone in Nevada Health Links's journey. Nevada Health Link is the first marketplace to have Centers for Medicare & Medicaid Service’s (CMS) approval for the use of AI-based Interactive Virtual Agents to enhance the customer service experience. The state worked collaboratively with the CMS and GetInsured security teams for several months to ensure that all federal privacy and security requirements were met. This approval signifies a high level of confidence in the technology that the marketplace has implemented.
Over 99,000 Nevadans Enrolled in Health Insurance During Nevada Health Link’s Open Enrollment Period
This year marks the State marketplace’s second largest Open Enrollment ever.
(CARSON CITY, NV) – Nevada’s health insurance marketplace, NevadaHealthLink.com, recently wrapped up its two-and-a-half-month Open Enrollment Period on January 15, and final numbers revealed that this year’s enrollment numbers outpaced last year’s totals by 3%. This makes for the second-largest enrollment in the state’s marketplace history, with 99,312 Nevadans enrolling in a Qualified Health Plan and 20,984 enrolling in a Qualified Dental Plan.
I was a bit surprised to hear that this is the 2nd highest OEP enrollment in Nevada's history, but sure enough, they broke 101,000 back in 2022.
Open Enrollment is the only time Nevadans can freely enroll in a health insurance plan without experiencing a qualifying life event
WHAT:
Nevada Health Link is encouraging Nevadans to join the more than 93,000 others who have enrolled in a health insurance plan this Open Enrollment Period. Nevadans have until January 15 at 11:59 p.m. to enroll in a health insurance plan through NevadaHealthLink.com. Nevada Health Link’s Open Enrollment Period is the only time of year Nevadans can freely enroll in a health insurance plan through the state marketplace without experiencing a qualifying life event, such as getting married, having a baby or moving. For those who enroll now, coverage will take effect on February 1, 2024.
Plan Year 2024 Open Enrollment Period Health Insurance Plans and Rates Are Available Now on NevadaHealthLink.com
Nevadans can “window shop” online to view and compare health insurance plans ahead of open enrollment starting November 1
CARSON CITY, Nev. (Oct. 2, 2023) – Nevadans can now explore and compare health insurance plans on NevadaHealthLink.com ahead of the 2024 Plan Year Open Enrollment Period, which runs from November 1, 2023 through January 15, 2024. Throughout October, Nevadans can check plan rates and determine eligibility for federal assistance to help lower the cost of monthly premiums; nearly 9 out of 10 Nevada Health Link enrollees qualify for financial help on their premiums. All plan options and rates can be viewed by using the “window shopping” feature on NevadaHealthLink.com.
Medicaid recipients deemed ineligible for coverage may be eligible for financial assistance and are encouraged to contact Nevada Health Link to avoid a lapse in health coverage
CARSON CITY, Nev. – As the redetermination process associated with the unwinding of the Public Health Emergency continues, Nevada Health Link, Nevada’s health insurance marketplace, is continuing to work diligently to streamline the enrollment process for individuals and households whose increased income no longer qualifies them for Medicaid coverage.
First Wave of Nevada Medicaid Redeterminations Happening Now
Those who lose health coverage through Medicaid can look for plans on NevadaHealthLink.com
(CARSON CITY, Nev.) – As the state unwinds from the federal public health emergency, the Division of Welfare and Supportive Services (DWSS) has begun the reevaluation of all Medicaid enrollments for the first time since 2020 during which you may lose coverage under Medicaid. In April, the first wave of recipients received their renewal packets in the mail. Those who did not respond or who no longer qualify based on income or other factors will lose their benefits starting June 1, 2023. Nevada Health Link is available as the go-to resource to help people stay insured.
An estimated 200,000 Nevadans may be redetermined ineligible for Medicaid benefits over the next 14 months, but NevadaHealthLink.com has options to keep them insured
(CARSON CITY, Nev.) – Starting April 1, all Nevadans on Medicaid will start to have their accounts redetermined on an annual basis for the first time since before the COVID-19 pandemic, causing many Nevadans to potentially lose their health care coverage. Nevada Health Link is helping to coordinate the transfer of qualifying applications to NevadaHealthLink.com to ensure Nevadans stay covered.
Nevada Health Link Celebrates the 13th Anniversary of the Affordable Care Act
Over 800,000 Nevadans have enrolled in affordable health coverage thanks to the ACA and Nevada Health Link’s ongoing community partnerships and outreach initiatives
(CARSON CITY, Nev.) – Nevada Health Link commemorates 13 years since the Affordable Care Act (ACA) was signed into law by President Barack Obama. The ACA is credited for the creation and ongoing operations of Nevada Health Link, Nevada’s state agency that facilitates the sale of qualified health and dental plans. Since the inception of the ACA, Nevada Health Link has enrolled over 800,000 individuals to get connected to budget-appropriate health coverage through the online health insurance marketplace, NevadaHealthLink.com.
Nevada Health Link Enrolled 96,379 Nevadans in Health Insurance During Open Enrollment
(CARSON CITY, NV) – Nevada Health Link is excited to announce that 96,379 Nevadans have enrolled in qualified, affordable health insurance plans during this year’s Open Enrollment Period (OEP), which ran from November 1, 2022 through January 15, 2023.
Of the over 96,000 Nevadans who enrolled in health insurance plans through NevadaHealthLink.com, 18,117 were new enrollees, meaning they were not previously enrolled in a plan on the marketplace.
“We are thrilled that thousands of Nevadans have taken advantage of their health and financial protection by enrolling in health plans this Open Enrollment,” said Ryan High, Executive Director of Nevada Health Link. “Our top priority is ensuring Nevadans are protected and have access to quality coverage and health care.”
