This report provides a summary of information for week one of the beWellnm health insurance individual Marketplace Open Enrollment Period for plan year 2023 (OEP 2023). The report contains data from the beWellnm eligibility and enrollment platform for OEP 2023, and includes an overview of the following:
plan selections
new enrollees
enrollees renewing coverage
Customer Engagement Center call volumes
website traffic
Enrollment
This section contains enrollment data through November 5, 2022.
1. Total Plan Selections (net): Count of unique individuals who have selected a Plan Year (PY) 2023 Marketplace medical plan. Count includes all new and re-enrolling consumers (defined in Indicators 2 and 3), regardless of whether the consumer has paid the first month premium. Count does not include plans that were canceled or terminated.: 33,367
BeWellnm Announces Operational Changes to Aid Leadership Transition
Albuquerque, N.M. (June 16, 2022) – BeWellnm, the New Mexico Health Insurance Exchange, announces operational updates as the state prepares for a successful 2023 Open Enrollment Period in the fall. As beWellnm begins its search for a permanent CEO, it has contracted with GetInsured, the nation’s leading provider of health insurance exchange technology and customer service solutions for health and human services agencies, to provide consultative and operational support during the period of transition. The organization will provide temporary, interim operational leadership for a 10-month period and offer strategic oversight and direction to beWellnm, along with long-term recommendations for maintenance and operations.
Below you will find a summary of the Open Enrollment Period through week 9. The overview includes, but is not limited to:
application
plan selections
new enrollees
enrollees renewing coverage
call center volume
website traffic
In week ten of the 2022 Open Enrollment Period, over 44,000 New Mexicans have a plan selection, representing year-over-year growth. Over 36% of enrollees had in-person assistance (agents, brokers, or enrollment counselors). Individuals have until January 15th to enroll, and can opt in for coverage to start in January of February.
Final numbers, where accounts have been reviewed for errors or duplication, will be reported at the appropriate time after Open Enrollment.
Below you will find a summary of the Open Enrollment Period through week 9. The overview includes, but is not limited to:
application
plan selections
new enrollees
enrollees renewing coverage
call center volume
website traffic
In week nine of the 2022 Open Enrollment Period, over 43,000 New Mexicans have a plan selection, representing year-over-year growth. Over 33% of enrollees had in-person assistance (agents, brokers, or enrollment counselors). Individuals have until January 15th to enroll, and can opt in for coverage to start in January of February.
Final numbers, where accounts have been reviewed for errors or duplication, will be reported at the appropriate time after Open Enrollment.
BeWellnm Health Insurance Enrollment Deadline Extended
New Mexicans Have Until December 31, 2021 to Enroll in Comprehensive and Affordable Health Care Coverage Beginning January 1, 2022
Albuquerque, N.M. (December 23, 2021) – Beginning today, beWellnm, the New Mexico Health Insurance Exchange, is extending its enrollment period and premium payments for effective coverage beginning January 1, 2022. New Mexicans now have until December 31, 2021 to enroll and pay their premium to receive coverage for Plan Year 2022 starting the first of the year. New Mexico residents who would prefer to have effective coverage beginning February 1, 2022 still have until January 15, 2022 to enroll.
BeWellnm is excited to provide the Open Enrollment report through Week five. The report overview includes, but is not limited to plan selections, customer engagement center volume and website traffic.
Approximately 39,200 New Mexicans have a plan selection. In an effort to ensure the accuracy of all numbers, new consumers and re- enrollees are not being reported on this week. A return of these fields is anticipated soon.
As a reminder, passive enrollees were handled earlier for this year to support the transition from Healthcare.gov to New Mexico’s solution. This offers additional time for payment to ensure that New Mexicans who have a plan stay covered. Individuals can still shop, compare, and change their plan until January 15th, 2022.
Final numbers, where accounts have been reviewed for errors or duplication, will be reported at the appropriate time after Open Enrollment.
In week four of the 2022 Open Enrollment Period, over 37,000 New Mexicans have an active plan selection. This includes 4,698 existing enrollees who chose a new plan or actively chose to keep their current plan, 2,505 new consumers, and 30,509 passive re-enrollees. There were also 8,061 dental plan selections. Consistent with CMS, enrollment weeks are measured Sunday through Saturday.
Passive enrollees were handled earlier for this year to support the transition from Healthcare.gov to New Mexico’s solution. This offers additional time for payment to ensure that New Mexicans who have a plan stay covered. Individuals can still shop, compare, and change their plan.
