Minnesota: Important information about the 2019 ACA Open Enrollment Period

Renewing or Changing Coverage Through MNsure

ST. PAUL, Minn.— MNsure is reminding Minnesotans that are currently enrolled in a private health plan through MNsure that they have the option of renewing into the same plan or selecting a new plan during the upcoming open enrollment period beginning November 1. With rates declining across the state from 7 to 27 percent, MNsure recommends that private health plan enrollees use our new comparison tool to find a plan that fits their needs.

Below is a brief guide to assist consumers with coverage options this open enrollment:

Keeping the same plan

Minnesotans who would like to keep the same plan will be automatically renewed into the same plan, as long as the plan is still offered by the insurance company. They will continue to receive an invoice from their insurance company and must continue to make payments in order to maintain coverage. To ensure coverage is renewed, consumers should respond quickly to any requests for additional information.

Verifying a plan is still available
If an enrollee’s current plan is no longer available through MNsure, their insurance company will inform them of this change. They will have to select another plan on MNsure to continue to receive financial help, like tax credits and cost-sharing reductions (if they qualify). They can also use MNsure’s “crosswalk tool” to see if their current plan is available on MNsure in 2019. MNsure strongly encourages enrollees to come back to the website at the start of open enrollment and compare plans to ensure they are getting the best deal and the best coverage for their family.

Changing plans
Minnesotans who wish to change plans must log in to their MNsure account on MNsure.org during open enrollment and select a different plan by December 15 (the deadline for January 1, 2019 coverage).

If enrollees have questions about their plan features, such as deductibles, networks or co-pays, they can call their insurance company.

"With rates declining across the state, we encourage Minnesotans to visit MNsure.org and use our new plan comparison tool to find the right plan," said Nate Clark, MNsure CEO. "Open enrollment starts next Thursday, November 1, and financial assistance is only available to consumers who enroll through MNsure.org."

Family members currently enrolled in Medical Assistance or MinnesotaCare do not have to take any action to renew their coverage unless directed by the Minnesota Department of Human Services.

Additional frequently asked questions about renewing 2019 coverage.

MNsure's sixth open enrollment period runs November 1, 2018 to January 13, 2019. Over 480,000 Minnesotans have accessed coverage through MNsure during the 2018 plan year. MNsure's customer service guide is located here. More information can be found at mnsure.org.

MNsure Open Enrollment Begins this Thursday and Runs Through January 13

ST. PAUL, Minn.—The 2019 MNsure open enrollment period begins this Thursday, November 1. Beginning at 7 a.m. on November 1, Minnesotans can log on to the MNsure website and enroll. For those who want coverage that begins January 1, 2019, they must enroll by December 15, 2018. Open enrollment runs until January 13, 2019.

At MNsure.org, Minnesotans can compare plans from multiple companies side by side and estimate out-of-pocket costs. Current enrollees can check to see if their 2018 plan will be available in 2019.

Please note: Individuals looking for coverage will need to wait to enroll in 2019 coverage until November 1 at 7 a.m. CDT.

How to get help
Minnesotans have a number of options to get their questions answered. Help is available in-person, over the phone and online.

In-person, free assistance
MNsure has a statewide network of expert assisters who can help Minnesotans apply and enroll in person, free of cost. In addition, there are enrollment events in communities around the state.

Over the phone
MNsure's Contact Center can be reached at 651-539-2099 or 855-366-7873.

Expanded hours starting November 1:

  • Monday - Friday: 8 a.m. - 6 p.m.
  • Saturday: 10 a.m. - 2 p.m.

Online help
MNsure's online help tool can be used to check the status of an enrollment or a submitted change, in addition to providing assistance with technical issues and password resets.

“We recommend Minnesotans visit MNsure.org to find the right plan for them and their families,” said MNsure CEO Nate Clark. “MNsure is the only place for Minnesotans to tap into tax credits that could save them thousands.”

MNsure's customer service guide can also be used to find out who to contact with questions and concerns, and where to get information on common topics.