Vermont: 22.6K renewals, 5.6K new additions thru 12/21
Wed, 12/24/2014 - 11:17am
No press release yet, but here's the latest numbers out of Vermont:
The following numbers are as of Sunday, December 21, 2014:
- Renewals: 22,640 individuals have been checked out into 2015 health plans.
- New to Vermont Health Connect: 5,663 individuals have been checked out into 2015 health plans.
Customer Support Center Metrics (Week of Dec. 15-20):
- Number of calls: 9,948
- Average wait: 26.4 seconds
- Number of calls answered in less than 30 seconds: 80.9%