END OF 2018 OPEN ENROLLMENT PERIOD (42 states)

Time: D H M S

Vermont: 22.6K renewals, 5.6K new additions thru 12/21

No press release yet, but here's the latest numbers out of Vermont:

The following numbers are as of Sunday, December 21, 2014:

  •     Renewals: 22,640 individuals have been checked out into 2015 health plans.
  •     New to Vermont Health Connect: 5,663 individuals have been checked out into 2015 health plans.

Customer Support Center Metrics (Week of Dec. 15-20):

  • Number of calls: 9,948
  • Average wait: 26.4 seconds
  • Number of calls answered in less than 30 seconds: 80.9%