The site — the main portal for insurance marketplaces in 36 states — drew 1.2 million visitors Tuesday and 1.1 million visitors Monday, according to the administration.
Over the same period, call centers received more than 500,000 calls. California's state-run health insurance exchange reported a similar surge in interest, with nearly 40,000 people picking a health plan Monday and Tuesday.
Now, this is awesome news, as it suggests a national rate of around 100K/day (CA has averaged around 20% of the national QHP enrollments all along).
However, it also poses a slight dilemma for me, since there's an 8 day gap between the existing March data (03/02 - 03/15) and these 2 days (03/24 - 03/25).
In spite of their endless technical issues, Oregon is actually kicking serious butt in manually processing a mountain of paper applications. In addition, they're including some interesting extra info in their reports lately--including NET enrollments after cleaning out cancellations/etc (does this mean Oregon is now only including paid enrollments, then, like MA and WA??), as well as dental enrollments, which haven't gotten much attention from anyone:
Medical enrollments through Cover Oregon: 175,534
Total private medical insurance enrollments through Cover Oregon1: 52,654
Oregon Health Plan enrollments through Cover Oregon: 122,880
Total private dental insurance enrollments through CoverOregon 1: 10,628
Net enrollments Net private medical2: 50,137
Net private dental 2: 9,877
This number out of Illinois was as much of an eyebrow-raiser as the NC/LA incident a few nights ago. However, it looks like this is a combined total of QHPs and Medicaid, which were at 113,733 and 131,995 respectively as of 3/01. Combined, that's about 246,000, with a 46/54 split.
For now, I'm going to play it safe and assume that this has shifted towards the Medicaid side a bit since then by calling it a 43/57 split, or around 139K QHPs & 184K Medicaid enrollments.
If I'm fairly close on this split, this represents a modest 17% increase over February's rate, which actually drops the projection a bit...but if I'm underestimating the QHP number, then I'm also underestimating the projection impact (sigh)...
To date, 323,000 uninsured Illinois residents have enrolled in health insurance plans, according to Get Covered Illinois, administrator of the state's official marketplace. As the March 31 enrollment deadline approaches, officials with the agency believe they will meet the state's target of having 143,000 more enrolled.
OK, no hard numbers here, but how often am I gonna be able to post any sort of update out of Wyoming? Anyway, very encouraging anecdotal/fractional news:
Jackson insurance agent Lisa Reeber said she has also seen the last-minute stampede.
“I’ve been completely overwhelmed,” Reeber said. “I’ve been turning down appointments for a week and a half.
“My goal was 200 applications when I started,” she said, but “it’s been like 450.”
About two-thirds of her recent customers, she said, have been people who came to her with no insurance.
Insurance company WINHealth, one of only two in the state participating, is reporting a similar situation. The company reports it has already exceeded its expected enrollment by 20 percent and is still seeing new clients every day.
“We’ve had a significant increase,” said John Gardner, chief business development officer at WINHealth. “I wouldn’t even hesitate to use the word ‘surge’ in the last 10 days.”
Also be sure to note that line in the middle: 2/3 were not previously insured.
Minnesota was already doing pretty well, having surpassed their own internal goal of 135K QHP/Medicaid combined as of yesterday, of which over 36K were QHPs...but they released quite a jaw-dropper just a day later, with the QHP figure leaping up another 5,097 thanks to pushing through a mountain of paper applications.
Numbers released Wednesday at the MNsure board's regular meeting actually look better than those the agency highlighted in a Tuesday press release. On Wednesday, MNsure was able to add people who enrolled using paper applications – and now the exchange can announce it has enrolled 148,068 people, including 41,273 people who used the exchange to purchase private health plans.
This brings MN's totals to 41,273 exchange QHPs and 106,795 new Medicaid enrollees.
The impact on the projection table?
In February, Minnesota averaged 122 QHPs/day. Prior to today's update, they were averaging 180/day in March, a 48% increase over February.
With these paper additions, this has skyrocketed to 385/day...over 3.1x February's rate.
OK, things just went into overdrive. The media spotlight has been growing, and now Paul Krugman just said some very nice things about me in the NY Times. Believe me, I'm incredibly flattered, honored, etc etc...but I'm also getting overwhelmed, and have to make a few changes, at least until the dust settles on the enrollment insanity:
Oregonians now have an additional month to apply for private health insurance. New deadline to apply is April 30. The Oregon Insurance Division and Cover Oregon urge people to apply now to get coverage as soon as possible and avoid potential end-of-month rush.
I mentioned this briefly last night, but it's certainly worthy of its own entry.
I previously posted a whole bunch of entries about how various state-run exchanges are planning on extending their QHP enrollment deadlines for certain groups of people. The circumstances, revised deadlines and extension request process varies from state to state, but as of my last update, the list included Massachusetts, Oregon, Maryland, Nevada and possibly Vermont, Kentucky, Washington State and Colorado.
ST.PAUL, Minn. – Today, MNsure announced new procedures that will help people get coverage and avoid a federal tax penalty even if their enrollment isn’t complete when the deadline expires on March 31.
“It’s just like waiting in line to vote after the polls close; if a consumer can show that they have attempted to obtain coverage before the deadline, we will make sure they can complete their enrollment,” said interim CEO Scott Leitz.
I received the following yesterday, and was given the OK to post it publicly. Given my prior screeds about both a) off-exchange enrollments and b) insurance company billing systems being overwhelmed/backlogged, this is a perfect example of why both of these issues are so important to include when discussing the QHP numbers.
Obviously anecdotal stories can't be used as hard data, but I've read dozens of similar stories. Some refer to going off-exchange; some refer to billing problems with the companies; some, like this one, refer to both. Presented without further comment (emphasis mine):
I'm an independent contractor/consultant in Arizona. I have several friends in the same boat. We all had Arizona state-sponsored (but not supported) small business insurance that had no underwriting.
We were all basically locked out of the ACA website from early on and never got back on. BUT WE ALL BOUGHT insurance with BCBS directly, with ACA policies (none of us could have gotten through underwriting) because we all make too much for a subsidy. NONE of us, and the people like us, are being counted. But I'm sure BCBS is keeping track of these direct purchases, which have to be counted toward the total.
Eureka! Finally, some serious progress on the Massachusetts Mess front. Apparently the backlog of manual payment enrollments is seeing serious progress as people mail in their checks. As a result, MA's 15,140 exchange QHPs as of 3/19 have shot up to 25K. And yes, these all appear to be QHPs, not Medicaid (under any of the dozen Medicaid categores that Massachusetts seems to have), as all of those numbers are far, far higher than 25K.
I should further note that MA only reports enrollments to HHS if the first premium is paid.
In one shot, Massachusetts has gone from running 30% behind their February QHP rate to of three times higher, and my overall 3/31 projection has moved up from 6.26 million to 6.30 million.
Lefferts said some 25,000 people have enrolled in Affordable Care Act plans, with the bulk of those being former Commonwealth Choice enrollees, along with a small number of subsidized individuals from Commonwealth Care and about 2,000 people for new dental coverage.
In a nutshell, I never said that McKinsey's 27% claim was wrong, I just said that the methodology they used to come up with 27% didn't tell us anything about the previously uninsured percent of exchange QHPs because McKinsey mixed together both exchange and off-exchange enrollments...without noting how many of their respondents came from each pool. Since we have no idea how many off-exchange enrollments there are, and we don't know how many of the respondents came from either pool anyway, there's no way of knowing how much of that 27% comes from either. It could be 0% and 54%. It could be 54% and 0%. It could, in theory, be 100% of one and 0% of the other.
One final update for today, just under the wire: Kentucky reports that QHPs are up to 66K, Medicaid up to 266.4K. That's an increase of 1,509 QHPs and 8,911 Medicaid enrollments in 4 days. A slight slowdown from last week, but March is still well above 2x February's rate.
In KY, 49% of those enrolled in #kynect are under the age of 35: 266,388 have qualified 4 Medicaid; and 65,964 purchased private insurance.
A huge turnaround from last week, when it looked like WA was starting to slow down. Exchange QHPs are up from 112,225 as of 3/13 to 125,207 as of 3/23...an increase of 12,982 in 10 days (not quite the "past week" described in the press release, unless it took the first 3 days for 901 of them to go through).
The impact on the projection chart is equally dramatic: Washington State has now gone from running 37% below February's daily average to 25% higher than February did.
On the Medicaid side, new enrollments now stand at 250K "strict expansion" and 130K "woodworkers", up from 235K & 122K respectively, for a total increase of 23,000 new enrollees.
Lots of numbers here, but only one of any relevance here: 5,744 QHPs as of 3/22.
At just 350 higher than the 5,394 from 3/17, this is a bit of a slowdown from the first 2 weeks of March. Fortunately the HI numbers are too small to negatively impact the projection to any visible degree.
Total for the period of Mar. 16, 2014 through Mar. 22, 2014
7 Certified Kōkua or In-Person Assisters
2 Certified Kōkua or Certified Application Counselors (CACs)
11,216 Unique Visitors to HawaiiHealthConnector.com
2,997 Calls received by our Customer Support Center